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Help and Support

How to Play

You can read our how to play and help guides by clicking here, and if you need further help you can contact one of our teams using the methods below.

We have two teams to help you:

Player Support

We can help get you logged in, reset your password, add or modify payment methods, and answer queries about deposits and withdrawals click here to contact Player Support → or call us free* on 0808 238 9814 between 10am and 2am

Promotions Support

We run promotions and announce winners. We can help with questions about a promotion, or help with prizes and promotions on Facebook, Twitter, and on site. Click here to contact Promotions Support →

Payment Methods

We accept Visa and Mastercard Debit and Credit cards, plus payments by entropay, PayPal, and NETELLER.

Deposits can also be made by wire transfer or over the phone by contacting the Player Support team.



*Free calls from within UK only, international calls to +448082389814 charged at supplier rate